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Shipping Policy


  • Most orders will ship same day, provided the product ordered is placed by 2pm PST. Orders are processed Monday-Friday
  • We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
  • HerbWorks is not responsible for non delivery or lost shipments due to an incorrect shipping address.
  • HerbWorks is not responsible for lost shipments if insurance is not purchased.
  • Customer is responsible for shipping costs on any returned item.

International Shipments
  • All International (outside the US) sales are final.
  • International orders are only insured when shipped via DHL.
  • Any duties, taxes or additional delivery fees are the responsibility of the purchaser